SR Digital Program Manager
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235
clubs and eight distribution centers.
BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves.
Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJ'so BJ's pays weeklyo Generous time off programs to support busy lifestyles o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Dutyo Benefit plans for your changing needs o Three medical plans , Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending eligibility requirements vary by position medical plans vary by location Duties & Responsibilities Create and maintain the overall program plan, milestones and delivery schedule Proactively identify opportunities that drive KPIs, sales, margin and membership; or identify gaps in the current program offerings that could drive business value.
Generate new program ideas and research/analyze their feasibility and business impact; properly prioritizing the new program initiatives that drive the most value.
Identification of the key program KPIs and initiatives and communication of the program P&L and KPI performance to senior leadership and other stakeholders.
Development of the Program Roadmap and driving the cross functional project management for all key initiatives identified within the roadmap.
Bring a creative approach to managing your program(s) and to program communications; design and create project documents and communication methods that are highly efficient, visual, and brief Orchestrate resources from multiple departments (Ecommerce Operations, Product Management, Merchandising, Digital Experience, Club Operations, IT and other cross functional partners) with clear and concise project schedules.
Vendor relationship management and coordination of 3rd party vendor and offshore resources needed to drive the program to success.
Manage all areas of the program:
business, creative, marketing and technical Education/Degree:
7-10 years exp Bachelor's Degree Required
Experience:
Business/Program management experience in aggressive fast paced ecommerce environments Experience conducting executive level status meetings Experience leading e-commerce and digital initiatives working collaboratively with business and technology partners Experience launching and managing key digital business programs and/or initiatives.
Experience in vendor selection and management of third party partners Expertise with using data to monitor the business, identify opportunities and drive decisions.
This experience should include using quantitative, metric driven and insight-based data to craft and re-direct strategy.
Proven track record of delivering results is required Experience with project management tools such as MS Project, Monday, Basecamp, Asana or similar tools Excellent organizational, coordination, presentation, communication and customer service skills Experience communicating verbally and in writing across functions, teams and organizational hierarchies Influential skills - The ability to influence people to get things done without having direct authority over them.
Soft Skills Thrive on challenges that require quick and creative solutions Effective time management and prioritization skills Ability to work in a high-pressure environment Ability to rapidly resolve issues and recognize when escalation is necessary Flexibility, agility and change management skills Excellent written and spoken communication skills is a must, including the ability to tailor communication style to different audiences, and to exercise good judgment in frequency and nature of communications to different parties (senior management, stakeholders, team members, etc.
) A talent for describing, documenting and communicating around technical initiatives.
Recommended Skills Agility Asana Basecamp Change Management Coordinating Creativity Estimated Salary: $20 to $28 per hour based on qualifications.
clubs and eight distribution centers.
BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves.
Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJ'so BJ's pays weeklyo Generous time off programs to support busy lifestyles o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Dutyo Benefit plans for your changing needs o Three medical plans , Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending eligibility requirements vary by position medical plans vary by location Duties & Responsibilities Create and maintain the overall program plan, milestones and delivery schedule Proactively identify opportunities that drive KPIs, sales, margin and membership; or identify gaps in the current program offerings that could drive business value.
Generate new program ideas and research/analyze their feasibility and business impact; properly prioritizing the new program initiatives that drive the most value.
Identification of the key program KPIs and initiatives and communication of the program P&L and KPI performance to senior leadership and other stakeholders.
Development of the Program Roadmap and driving the cross functional project management for all key initiatives identified within the roadmap.
Bring a creative approach to managing your program(s) and to program communications; design and create project documents and communication methods that are highly efficient, visual, and brief Orchestrate resources from multiple departments (Ecommerce Operations, Product Management, Merchandising, Digital Experience, Club Operations, IT and other cross functional partners) with clear and concise project schedules.
Vendor relationship management and coordination of 3rd party vendor and offshore resources needed to drive the program to success.
Manage all areas of the program:
business, creative, marketing and technical Education/Degree:
7-10 years exp Bachelor's Degree Required
Experience:
Business/Program management experience in aggressive fast paced ecommerce environments Experience conducting executive level status meetings Experience leading e-commerce and digital initiatives working collaboratively with business and technology partners Experience launching and managing key digital business programs and/or initiatives.
Experience in vendor selection and management of third party partners Expertise with using data to monitor the business, identify opportunities and drive decisions.
This experience should include using quantitative, metric driven and insight-based data to craft and re-direct strategy.
Proven track record of delivering results is required Experience with project management tools such as MS Project, Monday, Basecamp, Asana or similar tools Excellent organizational, coordination, presentation, communication and customer service skills Experience communicating verbally and in writing across functions, teams and organizational hierarchies Influential skills - The ability to influence people to get things done without having direct authority over them.
Soft Skills Thrive on challenges that require quick and creative solutions Effective time management and prioritization skills Ability to work in a high-pressure environment Ability to rapidly resolve issues and recognize when escalation is necessary Flexibility, agility and change management skills Excellent written and spoken communication skills is a must, including the ability to tailor communication style to different audiences, and to exercise good judgment in frequency and nature of communications to different parties (senior management, stakeholders, team members, etc.
) A talent for describing, documenting and communicating around technical initiatives.
Recommended Skills Agility Asana Basecamp Change Management Coordinating Creativity Estimated Salary: $20 to $28 per hour based on qualifications.
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